Privacy Policy

Who we are

We are The Best Swiss Quality, a Swiss company in Geneva and we offer our consulting, training and coaching solutions to the general public. Our website address is: https://theswissquality.ch

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We do or could so analysis of your data, directly on our servers or through statistics collected by third parties such as Google. Where this is the case, our main goal is to better understand your needs and how we could better serve you.

Who we share your data with

We share part of your data with industry-standard third parties such as Google for pure analytics purposes.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

We only hold temporarily your contact information to help us better serve you. As soon as this data is not any more needed, we delete that.

Additional information

Please contact us if you would like further information related to your privacy.

How we protect your data

We use industry standard encryption of all exchanges with you, and around any data saved on our servers.

What data breach procedures we have in place

Shall there be any data breaches, we would immediately put our experts at limiting the damage, controlling the breach, immediate analysis of who was affected and as soon as possible inform you. Should there be any urgent action such as changing your password to keep your account with us safe, we would immediately do so and inform you.

What third parties we receive data from

At this time, we do not get any data from our members and visitors through third parties. Should this change in the future, this will be declared here and our members would be duly informed before the change.

What automated decision making and/or profiling we do with user data

Some automated procedures at The Swiss Quality might compare your comments and IP with known databases to determine our behaviour and how we deal with your user data. For example, if your information matches a spam database entry, we might moderate a comment from you before it is published on our website. We might also show you a captcha before we accept to receive your comment or message.

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