A little girl who finds a puzzle frustrating might ask her busy mother (or teacher) for help. The child gets one message if her mother expresses clear pleasure at the request and quite another if mommy responds with a curt ‘Don’t bother me – I’ve got important work to do.’ — Daniel Goleman

Tags: #Work, #Mother, #Girl, #DanielGoleman, #American, #Author

Mini who’s who:

Daniel Goleman : American Author
Born:  March 7, 1946