Few companies that installed computers to reduce the employment of clerks have realized their expectations… They now need more, and more expensive clerks even though they call them ‘operators’ or ‘programmers.’ — Peter Drucker

Tags: #Employment, #Call, #Expensive, #PeterDrucker, #American, #Businessman

Mini who’s who:

Peter Drucker : American Businessman
Born:  November 19, 1909
Died:  November 11, 2005