Who we are
We are The Best Swiss Quality, a Swiss company located in the picturesque canton of Luzern. We specialize in providing consulting, training, and coaching solutions to the general public. You can visit our website at: https://theswissquality.ch
What personal data we collect and why we collect it
When visitors leave comments on our website, we collect the data they provide in the comments form. Additionally, we collect the visitor’s IP address and browser user agent string to help us detect and prevent spam.
If you upload images to our website, please be cautious about including embedded location data (EXIF GPS) in the images. Visitors to our website can potentially download and extract location data from images posted here.
If you leave a comment on our site, you may choose to save your name, email address, and website in cookies. These cookies are for your convenience, so you won’t need to re-enter your details when leaving another comment. These cookies have a duration of one year.
If you have an account and you log in to our site, a temporary cookie is set to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we also establish several cookies to save your login information and your screen display preferences. Login cookies are retained for two days, while screen options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Additionally, when you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and only indicates the post ID of the article you edited. It expires after one day.
Embedded content from other websites
Articles on our website may include embedded content (e.g., videos, images, articles) from other websites. Embedded content from these external websites behaves in the same way as if you had visited those sites directly.
We perform data analysis, either directly on our servers or through statistics collected by third parties, such as Google. The primary purpose of this analysis is to gain insights into your needs and preferences, which helps us improve our services and better serve you.
Who we share your data with
We may share a portion of your data with trusted third parties, such as Google, for the sole purpose of conducting analytics to enhance our services.
How long we retain your data
For users who leave comments, the comments and their associated metadata are retained indefinitely. This allows us to recognize and approve follow-up comments automatically instead of holding them for moderation.
For users who register on our website (if any), we store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time, except for their username. Our website administrators also have access to view and edit this information.
What rights you have over your data
If you have an account on our site or have left comments, you have the right to request an exported file containing the personal data we hold about you. This includes any data you have provided to us. You can also request that we erase any personal data we hold about you. However, please note that this does not include any data we are required to retain for administrative, legal, or security purposes.
Where we send your data
Visitor comments may undergo automated spam detection.
Your contact information
We only temporarily retain your contact information to facilitate better service. As soon as this data is no longer needed, we delete it.
For further information related to your privacy, please don’t hesitate to contact us.
How we protect your data
We employ industry-standard encryption for all interactions with you and the data stored on our servers.
What data breach procedures we have in place
In the event of a data breach, we have established procedures to promptly limit the damage, control the breach, conduct an immediate analysis to identify affected parties, and notify you as soon as possible. If there are urgent actions required, such as changing your password to safeguard your account, we will take immediate steps to ensure your account’s safety and inform you accordingly.
What third parties we receive data from
Currently, we do not receive any data from our members and visitors through third parties. Should this change in the future, we will update this policy and inform our members before implementing any changes.
What automated decision making and/or profiling we do with user data
At The Swiss Quality, certain automated procedures may compare your comments and IP address with known databases to determine how we should manage your user data. For example, if your information matches a spam database entry, we may choose to moderate your comment before publishing it on our website. Additionally, we may present a captcha before accepting your comment or message to ensure a secure user experience.