Empowering Business Executives and Entrepreneurs through Innovative Strategies Executive leadership in the digital age requires a visionary approach, blending traditional management skills with an adeptness at navigating the rapidly evolving technological landscape....
Cable companies aren’t bad because they’re parts of unwieldy media conglomerates. They’re bad because they’re monopolies (even where they are no longer legally exclusive) and because the government policies that made them monopolies rewarded...
Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business. — Zig Ziglar Tags: #Statistics, #Customer, #ZigZiglar, #American, #AuthorMini...
Our DNA is as a consumer company – for that individual customer who’s voting thumbs up or thumbs down. That’s who we think about. And we think that our job is to take responsibility for the complete user experience. And if it’s not up to par,...
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. — Sam Walton Tags: #Money, #Customer, #Boss, #SamWalton, #American, #BusinessmanMini who’s who: Sam...